Intercom Extension for TeamSQL

TeamSQL’s new extensions allow you to add optional functionality to your TeamSQL instance. One of the first extensions we’re releasing is for Intercom Lookup, which will enable you to cross-reference data you’ve returned in TeamSQL and look up users in your Intercom account using their email addresses, user IDs, or Intercom IDs.

 

Installing Intercom Extension

Download latest TeamSQL and open Extension Store and search for “Intercom”;

 

 

Click on “Install” button and after the installation is finished, “Reload” button will appear. Click on it and reload TeamSQL.

 

Use the Extension

Before you can perform any Intercom lookups, you’ll need to provide your Intercom Access token:

1. Execute a query
2. Right-click anywhere on the results set the grid to bring up the options menu
3. In the options menu, scroll down to and hover over Intercom Lookup. In the sub-menu that displays, click Set Intercom Access Token

 

 

4. In the pop-up window, provide your Intercom Access Token. Click Save and exit the window

 

Now that you’ve set up your access token, you’re ready to perform a lookup using the Intercom Lookup extension:

1. Within the results set, right click on a cell containing data you want to use to search your Intercom account (such as user ID or email address) to bring up the options menu
2. In the options menu, scroll down to and hover over Intercom Lookup. You’ll be presented with the search options available to you
3. Click the option to that matches the search type you want to run